Privacy Policy

1. Overview

Riseora Atelier (“we,” “us,” “our”) provides coaching and educational content for wall and ceiling painting. This policy explains how we handle personal information when you browse our site, purchase courses, or contact support.

2. Information We Collect

• Account and contact details (name, email, phone)
• Transaction data (purchases, billing metadata)
• Usage data (pages visited, device/browser information)
• Support content you submit (messages, attachments)
• Cookies and local storage for preferences (theme, cookie consent, favorites, cart)

3. How We Use Information

• Deliver and improve courses and support
• Process payments and issue receipts
• Send transactional emails (access links, schedule updates)
• Comply with legal obligations and enforce terms

4. Legal Bases

We rely on contract necessity, legitimate interests (improving services and preventing abuse), and consent where required (marketing communications, cookies).

5. Sharing and Disclosure

We do not sell personal data. We share information with service providers (payment processors, email delivery, analytics) under contractual obligations. We may disclose information to comply with law or protect rights and safety.

6. Cookies and Local Storage

We use cookies for essential site functions and analytics. Local storage powers theme preference, cookie consent, Fallows, and Cart. You can clear this data via your browser.

7. Data Retention

We retain account and transaction records as required by law and for legitimate business needs. Support content is stored for the time necessary to resolve issues.

8. Your Rights

Subject to local laws, you may request access, correction, deletion, or restriction of your personal information, and object to processing. To exercise rights, contact: Contact.

9. Security

We employ administrative, technical, and physical safeguards appropriate to the sensitivity of data. No method is perfectly secure; please protect your account credentials.

10. International Transfers

If we transfer data across borders, we use appropriate safeguards such as contractual clauses.

11. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children.

12. Updates to This Policy

We may update this policy over time. Material changes will be posted on this page with a new effective date.

13. Contact

Questions about privacy can be sent to [email protected] or by phone at +1 (415) 579-9284.